Patients and records
One record per person, merging duplicates, UHIDs and consent.
HELP · DRAPTO
● Answer on this page
● Jargon translated
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✓ written for 11pm, not the demo
One record per personWhy a patient who visits three clinics on Drapto still has one record.Finding and merging duplicatesHow duplicates happen, how they are detected, and how to merge without losing anything.UHIDsWhat the number is, why it does not restart at your clinic, and repairing a bad one.ConsentWhat is recorded, when it is asked for, and what happens if it is refused.
Other sections
Getting startedSetting up a clinic or hospital, users, roles and the first week.AppointmentsThe book, the waitlist, cancellations, no-shows and family bookings.PrescriptionsTyped prescriptions, interactions, and what the patient receives.LabsOrders, samples, abnormal flagging and how a result is released.PharmacyDispensing, one shared drug list, stock, expiry and substitutions.Billing and collectionsBills, patient balances, ageing and what a write-off means here.Claims and revenue integrityRisk scoring, room caps, the pre-auth clock and queries.Pre-authorisationRaising it, the clock, enhancements and what stops an approval.
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