GuideEvery way an Indian payer reduces a hospital claim — room caps, pre-auth clocks, PM-JAY, NHCX.Read the guide →

For Indian hospital and clinic groups

Six branches, or one business
with six addresses?

A group is not buying six copies of the same software. It is buying the layer above the locations — one negotiated contract set, and a straight answer to which branch is bleeding.

Inside Drapto

The layer above the locations.

Leakage, ward and the companies you serve — across every branch.

app.drapto.com · Insight · LeakageDemo
Drapto hospital revenue leakage and CFO report: found, recovered, prevented and projected annual leakage₹30.98L foundSigned and frozen by the CFODeductions going cold
Revenue leakage and the signed CFO reportDemo workspace · sample names and figures
app.drapto.com · Companies · OverviewDemo
Drapto companies panel: employers a clinic is winning, serving and billing, with staff covered and findings not followed up49 companies in play2 findings not followed upInvoiced and unpaidWhat needs doing
Companies overview — winning them, serving them, billing themDemo workspace · sample names and figures
app.drapto.com · Clinical · WardDemo
Drapto hospital ward board ordered by NEWS2 score, sickest patient first
Ward board — sickest first, and what each patient needs nowDemo workspace · sample names and figures

Demo workspace · sample names and figures. Tap any screen to enlarge.

The question only you have

Which of my six branches
is losing the most, and why?

A single-site hospital never asks this, and no single-site system answers it. It is also the question that decides where you spend your attention this quarter — and answering it requires every branch to classify deductions the same way. If branch three calls something a tariff mismatch and branch five calls the same thing a documentation issue, the comparison is noise. Shared taxonomy comes before shared reporting.

01Negotiate once, apply everywhere

A group negotiating with a payer once and applying it across six branches has leverage. Six branches negotiating separately have none, and end up on six rate cards that drift further apart at every revision.

02Compare per bed-day, not absolute

Absolute leakage always makes the biggest branch look worst. Per bed-day is the comparison that tells you something you can act on.

03One patient, six branches

Duplicate records inflate your patient count, break recall lists and make campaigns target people who already came back. A single ABHA linkage per patient solves most of it — before the duplicates accumulate.

04Central control, local speed

Contracts, tariffs, roles and reporting centrally. Clinical and billing operations locally. A branch manager should not need permission to run their day, and should be unable to alter a payer contract.

What breaks as you grow

It is usually branch four or five.

At two branchesAt six
The owner sees every claimNobody sees every claim
One rate card, informally sharedSix rate cards, silently diverging
A patient is at one branchA patient is at whichever is nearest today
Roles are informalRoles need to be actual permissions
Consolidation by memoryConsolidation requires a system

The transition arrives as a general sense that things are slipping rather than as a specific failure. That is what makes it hard to act on in time.

What a group should measure

Four numbers, monthly.

01Leakage per bed-day, by branch

Not absolute leakage. Otherwise the biggest branch always looks like the problem and the small underperformer stays invisible.

02Rate-card divergence

Same payer, same procedure, best branch against worst. The gap is what fragmented negotiation has cost you.

03Duplicate patient rate

Across the group, not per branch. Per branch it always looks fine.

04Contract revision to rate-card update

Per branch, in days. This is where tariff drift starts, and it is the earliest warning you get.

Deployments

Groups running this today

Anonymised by agreement — no names, no logos. What is shown is the mechanism that was put in place.

6 locations · Bengaluru, KarnatakaNo consolidated view across branches
  • One payer contract set applied to every branch
  • Per-branch leakage comparison
  • Cross-branch records with a single ABHA linkage
3 locations · Chennai, Tamil NaduSession packages left incomplete
  • Sessions tracked against the package sold
  • Lapsed packages surfaced for recall
  • Vernacular prescriptions in Tamil
8 locations · Delhi NCRReferral economics invisible per branch
  • Branch-level comparison on one screen
  • One consolidated invoice
  • Central roles and admin

All 22 deployments →

Built to standards, not to a demo

ABDMABHA linking, consent flows
FHIR R4Records and claim bundles
NHCXBundles built & validated
DPDPConsent and purpose limitation
Indian data centresHosted in Indian data centres
Offline codingNo API key, no per-call cost