Account and access
Users, roles, sessions, passwords and leaving safely.
HELP · DRAPTO
● Answer on this page
● Jargon translated
● Steps numbered
✓ written for 11pm, not the demo
Adding and removing usersInviting somebody, changing a role, and removing access the same day they leave.Sessions and signing out everywhereWhat a session is, how long it lasts, and ending them all at once.Closing your accountWhat happens to your data, how to take it with you, and how long we keep it.
Other sections
Getting startedSetting up a clinic or hospital, users, roles and the first week.AppointmentsThe book, the waitlist, cancellations, no-shows and family bookings.Patients and recordsOne record per person, merging duplicates, UHIDs and consent.PrescriptionsTyped prescriptions, interactions, and what the patient receives.LabsOrders, samples, abnormal flagging and how a result is released.PharmacyDispensing, one shared drug list, stock, expiry and substitutions.Billing and collectionsBills, patient balances, ageing and what a write-off means here.Claims and revenue integrityRisk scoring, room caps, the pre-auth clock and queries.
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