The appointment system is free. For every clinic, and every patient.
The booking page, the calendar, the walk-in queue, prescriptions, referrals and the patient's own health record. All of it, permanently, at no cost — no per-appointment fee, no commission, and never a cut of the consultation fee.
We sell one thing, and it is not this. We sell revenue integrity to hospitals that are losing lakhs to deductions they could have caught at admission. The appointment layer is free because we would rather be the software a hundred thousand clinics already run their day on than the software four hundred of them evaluated once.
No card. No sales call. Your patients never pay Drapto anything, ever.
What the patient sees
No commission on this consultation. Ever.
Free forever means free forever: no charge per booking, no cut of the consultation fee, and no paid placement above another clinic.
What free actually means
The whole appointment system. Not a crippled version of it.
Free tiers usually mean a seat limit, a patient limit, a watermark, or the good part held back. This is the appointment system a paying customer would get, because there is no version of it we sell.
Appointments & patient care
- Your own booking page at
/book/<clinic>, server-rendered so search engines index the clinic, not a spinner - Unlimited doctors, unlimited appointments — no seat count, no monthly cap
- Day, week and month calendars with per-doctor filters and room allocation
- Walk-in queue with live queue numbers issued at the desk
- Recurring series — daily, weekly, monthly — and a six-stage status flow
- No-show tracking as a measured number rather than an impression
- Prescriptions written out in plain words, signed, sent as a link
- Allergy warnings across seven high-value drug families
- Doctor-to-doctor referrals the specialist answers with no account at all
- The patient’s own health record at
/my/<token>, across every clinic, for years - Listing on
/find— a search, not a ranking, and nobody can pay to move up it
Revenue integrity
This is the product. It is for hospitals with insured patients and a write-off line, and it is where every rupee of Drapto’s revenue comes from.
- Room caps and eligibility modelled at admission, while it is still fixable
- Claims scored before they are sent; settlements reconciled line by line
- Denial recovery, appeal windows and the recovery worklist
- Payer contract sets applied across every branch
- NABH registers, equipment schedules and assessor-ready evidence
- Nadi, Decoder and Sahayak — on your own AI key
A clinic that never bills an insurer never needs any of this, and should simply use the free half forever.
The one honest boundary. Free covers the software, not a project team. A clinic on the free half gets the product, the documentation and email support — it does not get an implementation manager, a data-migration project or someone on a call at 9pm. Those come with the paid half, and they are most of what the paid half actually costs us to deliver.
Why we can afford to
This is a distribution strategy, and it is more useful to say so than to pretend otherwise.
Every company giving something away has a reason, and the ones that will not name it usually have a reason worth hiding — the data, the ads, the placement, the cut. Ours is unglamorous and easy to check.
Appointments cost us almost nothing
A booking is a row and a page render. The genuinely variable cost is messaging, and that is why the clinic brings its own sender. Nothing else about running the free half scales with how many patients you see.
The paid product needs the free one
Revenue integrity works by catching deductions at admission. It cannot do that from outside the workflow. A hospital already running its intake on Drapto is a hospital where the paid layer switches on in an afternoon instead of a quarter.
Most clinics will never pay us
A three-doctor cash practice has no claims to protect and never will. We would rather it ran on Drapto for a decade for nothing than not know we existed — because its referrals go to hospitals that do have a write-off line.
Distribution
Six loops. Each one puts the software in front of somebody who did not ask for it.
Practo grew a marketplace by owning the patient and renting them back to doctors. We are doing the opposite: the clinic owns the patient, we own none of them, and the product spreads because every artefact it produces is a link somebody else has to open.
The specialist who never signed up
A referral arrives as a link. The specialist reads it, offers a time, and replies — with no account, no app and no password. They have now used Drapto without ever having chosen it, and they know exactly what it does.
/referral/<token> → specialist accepts → specialist claims their own clinic page
The prescription that books the follow-up
The appointment a doctor asks for is the one most often never made. Here it is a button on the prescription the patient is already holding, pointed at the right clinic and the right doctor.
/rx/<token> → follow-up tapped → back into the same calendar
The record that outlives the clinic
A patient’s record accumulates across every clinic they visit. The second clinic they take it to is a clinic being asked by its own patient to be on Drapto — which is a better introduction than any salesperson we could hire.
/my/<token> → patient asks the next clinic → clinic claims its page
The page that ranks on its own merits
Each clinic page is server-rendered and indexable, so a patient searching the clinic’s name finds a page where they can book. We do not sell that position and cannot; it belongs to whichever clinic actually has the name being searched.
/book/<clinic> → indexed → /find → booked
The link on everything the clinic already prints
A board outside the door, a Google Business Profile, the footer of a prescription pad, a QR on the reception desk, the signature on every email the clinic already sends. The clinic’s existing distribution, which is considerable and which it currently wastes on a phone number.
QR · Google Business Profile · print · email signature → /book/<clinic>
The hospital that was already using it
And then one day it hires a billing manager, starts taking cashless patients, and discovers it is writing off lakhs a year. The paid product is already installed. This is the only loop that makes us any money, and it is the last one.
free intake → first denial → revenue integrity
The distribution kit
Everything a clinic needs to put its booking address in front of people.
All of it generated from the clinic’s own page, all of it free, none of it requiring a designer or a developer.
Printed for the reception desk, the door, the back of a visiting card. Points straight at the booking page.
Short enough for a status, a bio, a broadcast, or a one-line reply to the patient asking when you are open.
Drop it in as the appointment link, so the booking button on your Maps listing goes to you, not to a marketplace.
The address printed on every prescription you already hand out, which is the cheapest distribution a clinic owns.
If the clinic has a site, the booking flow drops into it. If it does not, the clinic page is the site.
Your reviews, on Google, where patients already trust them. Drapto keeps no star rating of its own to sell.
The promise, in the negative
Free is only worth anything if you know what we will never do with it.
A free product with an unstated business model is a product where the patient is the business model. Here is the list, and it is the same list we will be held to.
/find is a search, not a ranking. No clinic can pay to appear higher, which also means we will never send you a patient you had not already earned.For patients
You are not the product here, which is unusual enough to be worth stating.
Nothing to install, nothing to join
Booking, changing an appointment, reading a prescription and opening your record all work from a link. There is no app, no account, and no password to forget at the point you most need the thing.
The record is yours, across clinics
One address that accumulates everything from every clinic you visit, for years. You can hide a clinic from it, switch it off entirely, and see who has opened it. No clinic can delete it.
Prescriptions in words you can read
“TDS” becomes 1 capsule, three times a day, after food, for 5 days, because a patient who misreads the frequency takes the wrong dose for the whole course.
Bills show amounts, never treatments
What you owe, not what it was for. A line item on a screen held next to a relative is a disclosure you did not choose to make.
What this is not. Drapto is not a teleconsultation service, does not sell medicines or lab tests, does not give medical advice, and does not rate or rank doctors. It is the software your clinic runs on, made open at the edges where it touches you.
Start
Claim your clinic’s page. It takes about ten minutes.
Name, address, doctors, consultation fees and the hours you actually work. The booking page is live at the end of it, and you can put the address on the board the same afternoon.
Free forever means free forever. If you never bill an insurer, you will never hear from us about money.
What we will never do
Things we have promised not to do
- Take a cut of a consultation fee
- Charge per appointment
- Sell a position in the directory
- Host star ratings
- Move a free thing behind the paywall
How we are actually paid
- Hospitals, for revenue integrity
- Companies, for corporate health
- Labs and pharmacies, for their modules
- Implementation, because it is somebody’s week
- Nothing from a patient, ever
One room or two hundred beds.
Start with the half that pays for itself.
What runs without being asked
Improved most weeksA cancellation is offered to the next person in order, with a window, until somebody takes it.
Raised when the prescription is written, chased twice, then it stops. It does not nag.
An abnormal value escalates after thirty minutes if nobody named has acknowledged it.
Twenty-four rules, scored before submission and sorted by exposure rather than raw risk.
Ctrl-K from any screen. These are database queries, so they work offline and cost nothing.
Ask in your own words. Bring your own Anthropic or OpenAI key, or run Ollama on your hardware and nothing leaves the building.
We are deliberate about which is which. Most of what runs here is rules, not a model — because a rule is auditable, works when the connection drops, and cannot invent a figure. We build and improve both every week, and we will always tell you which one answered you.
Prescriptions a patient can actually read
Four live, four in clinical review| Language | Status | |
|---|---|---|
| English | Live | Reviewed |
| Hindi — हिन्दी | Live | Reviewed |
| Marathi — मराठी | Live | Reviewed |
| Tamil — தமிழ் | Live | Reviewed |
| Bengali — বাংলা | In review | Awaiting a clinician |
| Telugu — తెలుగు | In review | Awaiting a clinician |
| Gujarati — ગુજરાતી | In review | Awaiting a clinician |
| Kannada — ಕನ್ನಡ | In review | Awaiting a clinician |
We do not machine-translate a dose. A model asked to render “one tablet twice daily after food” will usually be right, and usually is not a standard that applies to a dose instruction — a dropped negation reaches a patient with no clinician present to catch it. So every phrase is a fixed table, translated once, and it is not offered to a clinic until a doctor who speaks that language has read all twenty-three. Anything outside the table stays in English: a phrase somebody must ask about is far safer than a confident mistranslation they act on.
The booking page is free, permanently.
No cap, no commission, and it does not move behind the paywall later.