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Home › Platform › Physiotherapy & Rehab
Physiotherapy & Rehab

Courses that finish are the whole business model.

Physiotherapy revenue depends on patients completing a prescribed course. Drapto measures completion, therapist utilisation and revenue per course, and surfaces the patients who stopped attending part way through.

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The screen

Physiotherapy is measured in sessions completed. The abandoned course is both a clinical outcome and an unbilled one.

Per courseRevenue measured across
the full course
CompletionDrop-off visible
session by session
UtilisationTherapist and room
capacity measured
ReferralSources judged on
revenue produced

A course abandoned at session three was never really sold.

The economics assume completion. When a meaningful share of patients stop attending part way through, both the clinical outcome and the revenue projection quietly fail — usually without anyone noticing until the month closes.

Course completion, session by session

Follow-up recovery: who has not come back
A course of treatment is only revenue if they return for it.

The patient timeline shows attendance across the prescribed course, so drop-off is visible while it can still be addressed rather than discovered in a monthly summary.

  • Attendance visible across the full course
  • Follow-up scheduling built into the appointment flow
  • No-show tracking priced as lost capacity
  • Revenue reported per session and per completed course
Session 1–3Attendance strong
On track
Session 4–6Drop-off begins
At risk
AbandonedCourse never completed
Recoverable
ReactivationLapsed patients surfaced
Agent

Therapist utilisation and where referrals actually come from

Utilisation decides profitability in a business with fixed therapist cost. Referral sources — GPs, surgeons, insurers, corporate accounts — are measured on the revenue they produce rather than the referrals they send.

  • Therapist and room utilisation measured
  • Contribution by therapist, ranked in context
  • Referral sources measured on revenue produced
  • Collections across insurer, corporate and self-pay
Therapist utilisationCapacity used vs available
Measured
Referring surgeonsBest revenue per referral
Top source
Corporate accountsVolume with slower payment
Ageing
Self-payCollected at point of care
Clean
Benefits

What changes for your team.

Drop-off becomes actionable

Visible mid-course attendance means the clinic can intervene rather than discover the gap later.

Utilisation drives scheduling

Measured therapist capacity turns rota decisions into arithmetic.

Referrers get valued properly

Knowing which sources produce revenue changes where relationship time is spent.

Lapsed patients get contacted

Reactivation reaches people who abandoned a course and may still need it.

Questions

Straight answers.

Can Drapto track course completion?

Attendance across the prescribed course is visible on the patient timeline, and no-show tracking prices the capacity lost when sessions are missed.

Does it handle insurer and corporate accounts?

Yes. Collection rate and ageing are reported across payer types, so slow-paying corporate accounts stay visible.

Can therapists be compared?

Yes, with contribution ranked in context and satisfaction weighted in rather than a raw revenue ranking.

Do the AI agents work for this speciality?

Yes. All three agents run on your own AI provider key and work from data already in your account. The Revenue Leakage Analyst calculates deterministically, so every figure it reports is verifiable against your own books.

Make completion measurable.

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