For patients
Getting your own medical records
Your prescriptions, results and history belong to you. What you can ask for, and what a clinic has to give you.
Yours, and portable
- Every prescription you were given
- Lab results with reference ranges
- Which clinic, which doctor, which day
- Discharge summaries
- Works whether or not you go back
Never
- Sold or shared with an advertiser
- Shown to your employer
- Deleted by a clinic you stopped visiting
- Used to rank one doctor above another
Can a hospital refuse me my own records?
No. Medical records are the patient’s, and a clinical establishment is expected to provide them on request — usually within seventy-two hours. Ask in writing and keep a copy of the request.
What if I change clinics?
They come with you. On Drapto a patient link keeps working whether or not you go back to that clinic, and no clinic can delete it. Elsewhere, ask for a discharge summary and copies before you leave.
Do I need an account?
Not on Drapto. Your record opens from a link, with no password to forget. That is deliberate — an account is a barrier between a person and their own history.
We are not selling you anything here.
Drapto makes software for clinics. This page exists because the question is common and the answers online are poor. There is nothing to sign up for and nothing to buy.
If a claim was cut, you are allowed to ask why.
These pages are written for the person holding the letter, not for the hospital.