Uptime commitments belong in the contract, not in marketing copy. This page states what is in ours.
NADI · DOCUMENT
● Status current
● Plain language yes
● Contact stated
✓ published, dated, binding
- The service target and the measurement window are set out in your agreement.
- Planned maintenance is notified in advance and scheduled outside Indian clinic hours.
- The appointment system degrades to read-only rather than failing outright where possible, so a patient with a booking can still see it.
- Coding runs on your server and is unaffected by our availability.
Read the rest of it.
Every one of these pages says what we do, what we do not, and who to write to when it matters.