- Access to production data requires a named account and a recorded reason.
- Support access to a workspace is time-bound and is visible to you in your audit log.
- Nobody at Drapto browses customer data. Access is per incident, not standing.
- Access ends the same day somebody leaves.
You can see us
A support session appears in your audit log the same way one of your own users does. If you see one you did not expect, ask.
NADI · DOCUMENT
● Status current
● Plain language yes
● Contact stated
✓ published, dated, binding
Read the rest of it.
Every one of these pages says what we do, what we do not, and who to write to when it matters.