Reading a settlement advice
An advice tells you what was billed, what was allowed and what was deducted. It rarely tells you why in a form you can act on.
HELP · DRAPTO
● Answer on this page
● Jargon translated
● Steps numbered
✓ written for 11pm, not the demo
- Find the head with the largest cut first.
- Check the room category line before anything else. It usually drives the rest.
- A deduction described only as “policy terms” needs a query, not an acceptance.
- Compare the allowed rate against the tariff version you billed under, not the current one.
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